Travel Data API
/travel/hotels/detailHotel Details
Get comprehensive details for a specific hotel including ratings, reviews, amenities, pricing, and location information.
QUERY PARAMS
Can be a hotel URL, hotel name, or entity ID.
Examples:
- URL:
https://www.tripadvisor.com/Hotel_Review-g35805-d114581-Reviews-Swissotel_Chicago-Chicago_Illinois.html - Hotel name:
Swissotel Chicago - Entity ID:
114581
Language–country code used for localization.
Default: en-US
Allowed values: en-US, en-CA, fr-CA, pt-BR, es-MX, es-AR, es-CL, es-CO, es-PE, es-VE, en-GB, it-IT, es-ES, de-DE, fr-FR, sv-SE, nl-NL, tr-TR, da-DK, en-IE, de-AT, el-GR, nb-NO, pt-PT, ru-RU, de-CH, fr-CH, it-CH, fr-BE, nl-BE, ja-JP, zh-Hans-US, en-IN, en-AU, en-MY, en-NZ, en-PH, en-SG, id-ID, ko-KR, th-u-ca-gregory, vi-VN, zh-Hant-TW, en-HK, zh-Hant-HK, ar-US-u-nu-latn, ar-EG-u-nu-latn, en-ZA, he-IL
{
"faqs": [],
"link": "https://www.tripadvisor.com/Hotel_Review-g35805-d114581-Reviews-Swissotel_Chicago-Chicago_Illinois.html",
"name": "Swissôtel Chicago",
"type": "hotel",
"award": null,
"email": "chicago@swissotel.com",
"phone": "1 (312) 565-0565",
"images": [
{
"caption": "Suite",
"media_id": 456445905,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/1b/34/cf/d1/suite.jpg"
},
{
"caption": "Swissotel Chicago entrance",
"media_id": 111614787,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-o/06/a7/1b/43/swissotel-chicago.jpg"
},
{
"caption": "Tulips in bloom at Swissôtel Chicago, part of a city tradition of over 100,000 planted each spring.",
"media_id": 853040498,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-w/32/d8/5d/72/tulips-in-bloom-at-swissotel.jpg"
},
{
"caption": "Step into a bright, modern space where sleek design meets inviting comfort. Our lobby offers a stylish welcome with cozy seating, curated art, and a calm, sophisticated atmosphere.",
"media_id": 805455553,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/30/02/46/c1/step-into-a-bright-modern.jpg"
},
{
"caption": "Start your day with artisanal Grab and Go options or unwind in the evening with handcrafted cocktails, flavorful dishes, and a cozy fireplace. Amuse blends modern design with a relaxed, welcoming atmosphere in the heart of the city.",
"media_id": 805454224,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/30/02/41/90/start-your-day-with-artisanal.jpg"
},
{
"caption": "Unwind in style — our Corner King Room bathroom features sleek design and breathtaking views of Navy Pier from your soaking tub.",
"media_id": 804165213,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/2f/ee/96/5d/unwind-in-style-our-corner.jpg"
},
{
"caption": "Gym",
"media_id": 456445647,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/1b/34/ce/cf/gym.jpg"
},
{
"caption": "At Swissôtel Chicago, every kid is a V.I.K. - Very Important Kid. Book direct for our Kids Suite Package.",
"media_id": 804164658,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/2f/ee/94/32/at-swissotel-chicago.jpg"
},
{
"caption": "Presidentail Suite",
"media_id": 456445683,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/1b/34/ce/f3/presidentail-suite.jpg"
},
{
"caption": "Suite",
"media_id": 456445754,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/1b/34/cf/3a/suite.jpg"
},
{
"caption": "Duplex Suite",
"media_id": 456445855,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/1b/34/cf/9f/duplex-suite.jpg"
},
{
"caption": "Hive to honey cocktails in Amuse",
"media_id": 856874968,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-w/33/12/df/d8/hive-to-honey-cocktails.jpg"
},
{
"caption": "Spa",
"media_id": 851364676,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/32/be/cb/44/spa.jpg"
},
{
"caption": "Rub Club led by Chicago Area Runner's Association - Tuesdays at 6:30 AM",
"media_id": 856875357,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/12/e1/5d/rub-club-led-by-chicago.jpg"
},
{
"caption": "Exterior",
"media_id": 871314068,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/ef/32/94/exterior.jpg"
},
{
"caption": "Wedding",
"media_id": 871137495,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/ec/80/d7/wedding.jpg"
},
{
"caption": "BarLounge",
"media_id": 871137493,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/ec/80/d5/barlounge.jpg"
},
{
"caption": "BarLounge",
"media_id": 871137494,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/ec/80/d6/barlounge.jpg"
},
{
"caption": "Restaurant",
"media_id": 871137490,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/ec/80/d2/restaurant.jpg"
},
{
"caption": "Exterior",
"media_id": 871137487,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/ec/80/cf/exterior.jpg"
},
{
"caption": "Miscellaneous",
"media_id": 870069884,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/dc/36/7c/miscellaneous.jpg"
},
{
"caption": "Miscellaneous",
"media_id": 870069882,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/dc/36/7a/miscellaneous.jpg"
},
{
"caption": "Miscellaneous",
"media_id": 870069875,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/dc/36/73/miscellaneous.jpg"
},
{
"caption": "Guest room",
"media_id": 870069877,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/dc/36/75/guest-room.jpg"
},
{
"caption": "Guest room",
"media_id": 870069878,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/dc/36/76/guest-room.jpg"
},
{
"caption": "Meeting room",
"media_id": 869893812,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/d9/86/b4/meeting-room.jpg"
},
{
"caption": "Miscellaneous",
"media_id": 869893809,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/d9/86/b1/miscellaneous.jpg"
},
{
"caption": "Miscellaneous",
"media_id": 869893806,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/d9/86/ae/miscellaneous.jpg"
},
{
"caption": "Restaurant",
"media_id": 869893808,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/d9/86/b0/restaurant.jpg"
},
{
"caption": "Miscellaneous",
"media_id": 869893805,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/d9/86/ad/miscellaneous.jpg"
},
{
"caption": "Guest room",
"media_id": 869893802,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/d9/86/aa/guest-room.jpg"
},
{
"caption": "Guest room",
"media_id": 869893803,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/d9/86/ab/guest-room.jpg"
},
{
"caption": "Exterior",
"media_id": 869893798,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/d9/86/a6/exterior.jpg"
},
{
"caption": "Guest room",
"media_id": 869893799,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/33/d9/86/a7/guest-room.jpg"
},
{
"caption": "The view from the 33rd floor at twilight.",
"media_id": 402463841,
"image_link": "https://media-cdn.tripadvisor.com/media/photo-m/1280/17/fd/1c/61/the-view-from-the-33rd.jpg"
},
{
"caption": "Swissôtel Chicago",
"media_id": 856875878,
"image_link": "https://media-cdn.tripadvisor.com/media/video-t/33/12/e3/66/swissotel-chicago-1.jpg"
}
],
"rating": 4.3,
"address": "323 East Wacker Drive, Chicago, IL 60601",
"ranking": null,
"reviews": 7802,
"website": "https://www.tripadvisor.com/Commerce?p=TABAIndependentHotels&src=0&geo=114581&from=Hotel_Review&area=&slot=1&matchID=1&oos=0&cnt=1&silo=30356&bucket=875171&nrank=1&crank=1&clt=CLD&tm=364626762&managed=false&capped=false&gosox=5_3Y6UYwwGjgw_c7hEwIkfH6goP8fB_32h3OSgzqBuEMQcIEQny4z9_mWlVexQlO18zZFVJh6R2pMmGm_SE65w&bapid=1&cs=1c35ac085faa2ceda23d3eef4e88ea7ef",
"amenities": {
"highlighted_amenities": {
"property_amenities": [
"Valet parking",
"Free internet",
"Fitness Center with Gym / Workout Room",
"Bar / lounge",
"Game room",
"Walking tours",
"Children's television networks",
"Children Activities (Kid / Family Friendly)"
]
},
"non_highlighted_amenities": {
"property_amenities": [
"Paid private parking on-site",
"Wifi",
"Paid wifi",
"Yoga classes",
"Yoga room",
"Fitness / spa locker rooms",
"Fitness classes",
"Personal trainer",
"Coffee shop",
"Restaurant",
"Breakfast available",
"Breakfast in the room",
"Complimentary Instant Coffee",
"Special diet menus",
"Pets Allowed ( Dog / Pet Friendly )",
"Airport transportation",
"Taxi service",
"Business Center with Internet Access",
"Conference facilities",
"Banquet room",
"Meeting rooms",
"Spa",
"Couples massage",
"Facial treatments",
"Foot massage",
"Full body massage",
"Hand massage",
"Head massage",
"Manicure",
"Massage",
"Neck massage",
"Pedicure",
"24-hour security",
"Baggage storage",
"Concierge",
"Convenience store",
"Non-smoking hotel",
"ATM on site",
"Butler service",
"Doorperson",
"Umbrella",
"24-hour check-in",
"24-hour front desk",
"Dry cleaning",
"Laundry service",
"Ironing service"
]
}
},
"is_5_star": false,
"questions": null,
"coordinates": {
"latitude": 41.887524,
"longitude": -87.61953
},
"description": null,
"hotel_class": null,
"image_count": 3199,
"price_range": null,
"hotel_styles": null,
"phone_simple": "13125650565",
"booking_offers": [
{
"price": {
"text": "$837",
"amount": 837,
"tax_amount": null,
"original_text": null,
"original_amount": null
},
"benefits": [
{
"text": "Fully refundable before Thu, Jul 30",
"type": "FREE_CANCELLATION"
}
],
"booking_link": "https://www.tripadvisor.com/Commerce?p=BookingCom&src=32448176&geo=114581&from=HotelDateSearch_Hotel_Review&slot=1&matchID=1&oos=0&cnt=15&silo=6208&bucket=903028&nrank=1&crank=1&clt=D&ttype=DesktopMeta&tm=364626762&managed=false&capped=false&gosox=QMIt0zgIrfxT2lcH7w0r97CMU9s1jcgBoE6waNu0oTtBvXq1GrJvruD1N2aBRipRyXtQbiN5-fyQJXR1ociXmvvhGNnxS2pW1PdIq5G9Vin6fcD163udYbhaq5wyoVmlbFvTP8iD_vmUnKvdw-VTF3baj6Bh--n8_L9xtpRa7zZGcuvws03N5b0XmrQLgYodwQ9Ith2XVrecyj3zoVJHrLmK8767-_oU0GktEEHTh2gI-cLS-i-lSuXSGTa5ZfZRf1IRIKGw6L-rzOnei681pAWfFtzBdb3DqOkUioVvPfs&priceShown=836.86&pm=BPF&hac=AVAILABLE&mbl=LOSE&mbldelta=59700&rq=P&rate=830.21&taxesRate=150.17&feesRate=6.65&fees=156.82&cur=USD&adults=2&child_rm_ages=&inDay=2&outDay=3&rdex=RDEX_11ad4586033769086dd3c440d952347d&rooms=1&inMonth=8&inYear=2026&outMonth=8&outYear=2026&auid=97732551-d925-4215-8058-3b47e598687f&def_d=true&bld=L_1,D_11,G_2,W_7,U_1,C_260802,T_6&bh=true&cs=1c27264f0c8cd975806d2fbef4efa3611&ik=eb64167ec84c46c7b4d7c698a2baec75&aok=aa979abd448e4465908a7e650204e1e4&tp=hotel-review-photo-viewer-offer&pageLocId=114581",
"is_available": true,
"provider_name": "Booking.com",
"is_lowest_price": false,
"rooms_remaining": -1,
"is_direct_from_hotel": false,
"can_pay_in_installments": false
},
{
"price": {
"text": "$763",
"amount": 763,
"tax_amount": null,
"original_text": null,
"original_amount": null
},
"benefits": [],
"booking_link": "https://www.tripadvisor.com/Commerce?p=HotelsCom2&src=34490941&geo=114581&from=HotelDateSearch_Hotel_Review&slot=2&matchID=1&oos=0&cnt=15&silo=6036&bucket=901549&nrank=2&crank=2&clt=D&ttype=DesktopMeta&tm=364626762&managed=false&capped=false&gosox=bqZUmr_wGmqaLXq7fMNkrE0OJBKYXXIUCnLq1OpwBnnVYwXo3zKhYaE6iDWqAUWQyA3tcyt3q8kO4OHJ1FNTCZ647VYWQzY6oxOUs9cr3xrAD9SGrijsQAT4286JgdpRGnOoMZ93XeG8MHm9-Qbkj5eMwDp7EGn6AU37DL5zOJfl1kOVfmB2uyJmLHdwD17WH7QpDe3I6kqNDELC_SCQ8k-Rv45RsfcEJBeaFh4YEGsG_P81mEJJSD8aR1j4ZR3KYbeJrssHya9YsEPpzehgrVGNg_upOPV7kGa7hZfYlhvAescomUIooV4SVx3VPH_H&priceShown=763.30&pm=BPF&hac=AVAILABLE&mbl=LOSE&mbldelta=52300&rq=P&rate=733.68&taxesRate=144.19&feesRate=29.62&fees=173.81&cur=USD&adults=2&child_rm_ages=&inDay=2&outDay=3&rdex=RDEX_4f2d947731e362d784432d58c2115e16&rooms=1&inMonth=8&inYear=2026&outMonth=8&outYear=2026&auid=97732551-d925-4215-8058-3b47e598687f&def_d=true&bld=L_1,D_11,G_2,W_7,U_1,C_260802,T_6&bh=true&cs=160c2c698f84580b115de21999368bc99&ik=eb64167ec84c46c7b4d7c698a2baec75&aok=85c3bca1c14b45f09e5127c6c0473ad5&tp=hotel-review-photo-viewer-offer&pageLocId=114581",
"is_available": true,
"provider_name": "Hotels.com",
"is_lowest_price": false,
"rooms_remaining": 1,
"is_direct_from_hotel": false,
"can_pay_in_installments": false
},
{
"price": {
"text": "$240",
"amount": 240,
"tax_amount": null,
"original_text": null,
"original_amount": null
},
"benefits": [],
"booking_link": "https://www.tripadvisor.com/Commerce?p=Vio&src=241343195&geo=114581&from=HotelDateSearch_Hotel_Review&slot=3&matchID=1&oos=0&cnt=15&silo=47691&bucket=997560&nrank=12&crank=13&clt=D&ttype=DesktopMeta&tm=364626762&managed=false&capped=false&gosox=CvOOW0dIjLz3RBJjYCm2kJmUIIpFWWHKF-fm8DKGRe6_tXfmj3sH3pvBPb1TrKWeRFd6xeMG1k0CtdeFUJMDcDWxSJ8FNz0Qwg1tydJupg6JBWbo6Tw3OLkkriiRm-B0doxH9v4sP0SRLxLOkqqJ42lPURaSIHMEL9qH4Klp6fUQrBFIzTbm59Yrpfg5Ul8x5ZX--8OZK4UWZxg38xKApwoYHf0-x7zfA9gS9cRmjxV-TAKxKlIqT-LEl2-D00Lh1BKHH18wqKlhtQfn4zb8CWZhnfqcm75CLwKhDza_VmQ&priceShown=239.83&pm=BPF&hac=AVAILABLE&mbl=BEAT&mbldelta=0&rq=P&rate=209.83&taxesRate=40.49&feesRate=30.00&fees=70.49&cur=USD&adults=2&child_rm_ages=&inDay=2&outDay=3&rdex=RDEX_75cbe4582bb5ac19527e84eae8e6de01&rooms=1&inMonth=8&inYear=2026&outMonth=8&outYear=2026&auid=97732551-d925-4215-8058-3b47e598687f&def_d=true&bld=L_1,D_11,G_2,W_7,U_1,C_260802,T_6&bh=true&cs=1641c4e9309b1d518602247fe3fd112b3&ik=eb64167ec84c46c7b4d7c698a2baec75&aok=c1c181acc40445e6aa2be06eed475f94&tp=hotel-review-photo-viewer-offer&pageLocId=114581",
"is_available": true,
"provider_name": "Vio.com",
"is_lowest_price": true,
"rooms_remaining": -1,
"is_direct_from_hotel": false,
"can_pay_in_installments": false
}
],
"featured_image": "https://dynamic-media-cdn.tripadvisor.com/media/photo-o/1b/34/cf/d1/suite.jpg",
"question_count": null,
"initial_reviews": [
{
"text": "Everything I needed, great hotel and service from Kia",
"trip": {
"stay_date": "2026-07-31",
"trip_type": "couples"
},
"title": "Swissotel first time in Chicago",
"images": [],
"rating": 5,
"language": "en",
"reviewer": {
"name": "Nikhil G",
"avatar": "https://dynamic-media-cdn.tripadvisor.com/media/photo-o/1a/f6/f6/0d/default-avatar-2020-34.jpg",
"hometown": null,
"username": "761nikhilg",
"is_verified": false,
"reviewer_id": "F7EB515342967141FD0741E8343EC660",
"profile_link": "https://www.tripadvisor.com/Profile/761nikhilg",
"contribution_count": 1
},
"review_id": 1069401273,
"like_count": 0,
"review_tip": null,
"subratings": [],
"review_link": "https://www.tripadvisor.com/ShowUserReviews-g35805-d114581-r1069401273-Swissotel_Chicago-Chicago_Illinois.html",
"is_translated": false,
"owner_response": {
"text": "Dear Nikhil,\n\nThank you so much for leaving us a review! I am so glad to hear that you enjoyed your time with us at Swissotel Chicago! Your feedback is vital to our continual growth and improvement as a hotel, and we really appreciate your choosing us. We hope to welcome you back the next time you are visiting Chicago! ",
"language": "en",
"response_id": 1069452582,
"profile_link": "https://www.tripadvisor.com/Profile/M413HAmelissam",
"published_date": "2026-07-22",
"avatar_image_link": "https://dynamic-media-cdn.tripadvisor.com/media/photo-o/1a/f6/f2/59/default-avatar-2020-24.jpg",
"connection_to_place": "Guest Services / Front Office"
},
"created_at_date": "2026-07-21",
"original_language": "en",
"published_at_date": "2026-07-21"
},
{
"text": "What a wonderful experience. The whole staff is kind, friendly, and welcoming. Claudio and Kia were amazing! The gym is unbelievably beautiful. Can’t wait to come back.",
"trip": {
"stay_date": "2026-01-31",
"trip_type": "solo"
},
"title": "One of the best in Chicago",
"images": [],
"rating": 5,
"language": "en",
"reviewer": {
"name": "Youthfulwinter",
"avatar": "https://dynamic-media-cdn.tripadvisor.com/media/photo-o/1a/f6/e9/60/default-avatar-2020-64.jpg",
"hometown": null,
"username": "youthfulwinter",
"is_verified": false,
"reviewer_id": "9B45CA0F563EB710D0E002F782C12EC0",
"profile_link": "https://www.tripadvisor.com/Profile/youthfulwinter",
"contribution_count": 7
},
"review_id": 1047308002,
"like_count": 0,
"review_tip": null,
"subratings": [
{
"name": "value",
"label": "Value",
"rating": 5
},
{
"name": "rooms",
"label": "Rooms",
"rating": 5
},
{
"name": "location",
"label": "Location",
"rating": 5
},
{
"name": "cleanliness",
"label": "Cleanliness",
"rating": 5
},
{
"name": "service",
"label": "Service",
"rating": 5
},
{
"name": "sleep_quality",
"label": "Sleep Quality",
"rating": 5
}
],
"review_link": "https://www.tripadvisor.com/ShowUserReviews-g35805-d114581-r1047308002-Swissotel_Chicago-Chicago_Illinois.html",
"is_translated": false,
"owner_response": {
"text": "Dear Youthfulwinter,\n\nThank you so much for leaving us a review! I am so glad to hear that you enjoyed your time with us at Swissotel Chicago! Your feedback is vital to our continual growth and improvement as a hotel, and we really appreciate your choosing us. We hope to welcome you back the next time you are visiting Chicago! ",
"language": "en",
"response_id": 1047629997,
"profile_link": "https://www.tripadvisor.com/Profile/M413HAmelissam",
"published_date": "2026-01-27",
"avatar_image_link": "https://dynamic-media-cdn.tripadvisor.com/media/photo-o/1a/f6/f2/59/default-avatar-2020-24.jpg",
"connection_to_place": "Guest Services / Front Office"
},
"created_at_date": "2026-01-25",
"original_language": "en",
"published_at_date": "2026-01-25"
},
{
"text": "Today I ordered breakfast in the room, and I had the pleasure to meet Claudio, and it was excellent service. Thank you for being so friendly and professional.",
"trip": {
"stay_date": "2026-07-31",
"trip_type": "business"
},
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"text": "Dear Lauana,\n\nThank you so much for leaving us a review! I am so glad to hear that you enjoyed your time with us at Swissotel Chicago! Your feedback is vital to our continual growth and improvement as a hotel, and we really appreciate your choosing us. We hope to welcome you back the next time you are visiting Chicago! ",
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"text": "I’ve had an amazing time staying at the swissotel. Kia was very accommodating the entire time of my stay and I couldn’t ask for a more splendid experience.",
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"text": "Dear Drake,\n\nThank you so much for leaving us a review! I am so glad to hear that you enjoyed your time with us at Swissotel Chicago! Your feedback is vital to our continual growth and improvement as a hotel, and we really appreciate your choosing us. We hope to welcome you back the next time you are visiting Chicago! ",
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"text": "Fantastic experience!!! The location is great, the view is awesome, but what really made our stay special was the service. Simona went above and beyond! It was my wife's birthday and Simona gave us a great room, she brought us waters, she even took photos of us and made recommendations. And all without us even asking for anything. She was super attentive and always there when you needed her. HUGE shout out to her! You really made this trip one we will never forget. Thank you so much!",
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"text": "Dear Murtazah,\n\nThank you so much for leaving us a review! I am so glad to hear that you enjoyed your time with us at Swissotel Chicago! Your feedback is vital to our continual growth and improvement as a hotel, and we really appreciate your choosing us. We hope to welcome you back the next time you are visiting Chicago! ",
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"text": "Wonderful stay at this hotel. Was upgraded to suite with fantastic view both of the city & the lake. Tks for your nice offer & let me have late checkout till 3:00pm.\nDefinitely will stay at Swissotel wherever I travel.",
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"text": "Dear Tuyend,\n\nThank you so much for leaving us a review! I am so glad to hear that you enjoyed your time with us at Swissotel Chicago! Your feedback is vital to our continual growth and improvement as a hotel, and we really appreciate your choosing us. We hope to welcome you back the next time you are visiting Chicago! ",
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"text": "Claudio was really nice and the Joseph at the front desk was helpful to my senior mom's Mobility",
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"text": "Dear Lynn,\n\nThank you so much for leaving us a review! I am so glad to hear that you enjoyed your time with us at Swissotel Chicago! Your feedback is vital to our continual growth and improvement as a hotel, and we really appreciate your choosing us. We hope to welcome you back the next time you are visiting Chicago! ",
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"text": "I had a wonderful experience at the Swissotel in Chicago where I attended a work offsite. The room was gorgeous – I upgraded to a premier view corner king with incredible views of the skyline, river, navy pier and lake on every wall including in the bathroom. I was particularly impressed with the gym on the top floor, which was huge and well appointed. And finally I received excellent assistance from Simona E at check-in, she was absolutely outstanding, so helpful, friendly, and kind, and represented the hotel well. We will definitely be back for more events!",
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"text": "Dear Mlw,\n\nThank you so much for leaving us a review! I am so glad to hear that you enjoyed your time with us at Swissotel Chicago! Your feedback is vital to our continual growth and improvement as a hotel, and we really appreciate your choosing us. We hope to welcome you back the next time you are visiting Chicago! ",
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"text": "I lost my notebook at the hotel, which was important. Lost and found didn’t have it but I received a text days later from Patrice Davis from hotel security saying they had found it. I had already left Chicago and was home in DC. She went out of her way to take it to the UPS store to ship it back to me. Great customer service. Excellent employee! Thank you",
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"text": "Dear Jeff,\n\nThank you so much for leaving us a review! I am so glad to hear that you enjoyed your time with us at Swissotel Chicago! Your feedback is vital to our continual growth and improvement as a hotel, and we really appreciate your choosing us. We hope to welcome you back the next time you are visiting Chicago! ",
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"text": "Claudio was very good and nice with his service. Room 2117",
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"text": "Dear Larry,\n\nThank you so much for leaving us a review! I am so glad to hear that you enjoyed your time with us at Swissotel Chicago! Your feedback is vital to our continual growth and improvement as a hotel, and we really appreciate your choosing us. We hope to welcome you back the next time you are visiting Chicago! ",
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