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    "This software is great - it provides great reports, you can customize the dashboards, it has a great way to keep track of your work, and it's really helpful for managing development.",
    "The ease of use is such a timesaver. Also the many integrations with other attlassian products is great, it really saves a lot of time and it's a great as documentation.",
    "I am using this tool since several months and I found this software amazing as it is very easy to handle and tracking the created Bugs, Task or Improvement tickets in excellent way."
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    "I dislike both how it's hard for me to use and how it's hard for others to use - I run into instances of people misunderstanding the software all the time, which creates mistakes and wasted time.",
    "It can be costly and there are nasty sides on the licensing. For example, you can't use plugins for a limited number of users, and only pay for that the number of users.",
    "It slows down productivity. This could be a company specific flaw but I hated always having to ask product managers for permission to access documents that I needed."
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      "link": "https://www.capterra.com/p/19319/JIRA/reviews/Capterra___6484625/",
      "title": "Powerful Project Management Tool.",
      "published_at": "September 10, 2024",
      "rating": 5,
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      "overall": "Jira has proven to be an effective solution for managing software development projects, facilitating better teamwork and task streamlining. It does, however, take some time and effort to completely understand all of its functions, but once configured, productivity will be increased.",
      "pros_text": "Jira has great project tracking and management features and is quite customizable. The agile boards make work management and sprint tracking easy, and the interaction with other programs like Confluence and Bitbucket is flawless. In addition to that, we can design intricate workflows that are particular to the needs of the company.",
      "cons_text": "Particularly for new users, the learning curve can be quite hard. Because there are so many features and options accessible, the UI might occasionally feel overwhelming and take time to get familiar with. Furthermore, the cost may be prohibitive for startups or smaller teams.",
      "reviewer": {
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        "job_title": "Manager",
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        "industry": "Civil Engineering",
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      "title": "great organisation low price",
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      "rating": 5,
      "likelihood_to_recommend": 10,
      "overall": "as a company it keeps us all on track making us more productive",
      "pros_text": "the issues filter make life so easy and the tempo app is great for tracking hours",
      "cons_text": "the settings are a bit dogmatic and email set up has issues",
      "reviewer": {
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        "job_title": "Operations Manager",
        "company_size": "1-10 employees",
        "industry": "Information Technology and Services",
        "used_product_for": "2+ years"
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      "review_id": "Capterra___6524804",
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      "title": "Mediocre experience ",
      "published_at": "October 4, 2024",
      "rating": 3,
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      "overall": "Found it hard to get adoption from the team because they struggled with the interface.",
      "pros_text": "Convenient that it is part of the wider atlassian suite of products, making it easier to integrate if you already have other systems set up.",
      "cons_text": "Not the most intuitive or user friendly, and expensive option when other services offer similar features for much less.",
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        "company_size": "11-50 employees",
        "industry": "Marketing and Advertising",
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      "title": "Improves productivity, but misses a few basic features to make it even better",
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      "overall": "Overall, my experience is very positive. There are minor issues and things you have to work around, depending on the use case. I worked with Jira both as a user and an admin. There were minor issues affecting productivity with both, but it's definitely net-positive even for a smaller team of 2-3 devs.",
      "pros_text": "The standout features are the high level of customisability and the development integrations. I was able to set up automations based on our pipelines. We used Bitbucket from Atlassian as a version control system, so the integrations worked even better.\n\nI like that the platform is fairly friendly for smaller dev teams, too. While some features are price-locked behind higher tier plans, it's doable for small teams with lower budget, too. When you need extensions, that's also manageable because most of them are free or cheap under 10 users.",
      "cons_text": "I had two major problems. First on is that automations are very limited in executions on the lower tier plans. Actions like \"assign on transition\" should be a basic thing that's included in all plans, unlimited. Assigning tasks to the right person at the right time is crucial for lean operations.\n\nSecond is that project duplication doesn't work very well. You lose some of the issue schemes, workflows, etc. At the same time, every time you create a new project, Jira creates new schemes/workflows for it - even if you use the same ones for all of your projects. That creates clutter, and to my knowledge it was impossible to set up a project template in Jira cloud.\n\nOther than that, at times, the interface can encounter bugs. That's understandable with the complexity of the product, but it's still annoying.",
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        "company_size": "1-10 employees",
        "industry": "Information Technology and Services",
        "used_product_for": "2+ years"
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      "link": "https://www.capterra.com/p/19319/JIRA/reviews/Capterra___6492532/",
      "title": "Jira the planner",
      "published_at": "September 16, 2024",
      "rating": 5,
      "likelihood_to_recommend": 9,
      "overall": "Jira is very efficient for teams to plan, track, and manage their work.",
      "pros_text": "It's very good to track the tasks and bugs , also review teams progress",
      "cons_text": "It can get complex when working on multiple projects",
      "reviewer": {
        "full_name": "vidya P.",
        "job_title": "Software engineer",
        "company_size": "201-500 employees",
        "industry": "Information Technology and Services",
        "used_product_for": "2+ years"
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